Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.skinfind.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.
  • Log Files: Track actions on the Site, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information such as your name, billing and shipping addresses, payment information (including credit card details or PayPal), email address, and phone number. This is referred to as “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information” in this Privacy Policy.

How We Use Your Personal Information

We use the Order Information we collect to fulfill any orders placed through the Site, including processing your payment, arranging for shipping, and providing invoices and order confirmations. We also use Order Information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information, newsletters, or advertising related to our products or services, based on the preferences you've shared with us.

We use Device Information to help screen for potential risk and fraud (especially your IP address) and to improve and optimize the Site, such as by analyzing customer interactions and assessing the success of marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to assist in using your Personal Information as described above. For instance:

  • We use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here.
  • We use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your information here. You can also opt-out of Google Analytics here.

We may also share Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Do Not Track

Please note that we do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to request corrections, updates, or deletions. If you wish to exercise this right, please contact us using the information below.

Additionally, if you are an EEA resident, please note that we process your information to fulfill contracts we have with you (such as when you place an order) or to pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless you request its deletion.

Minors

The Site is not intended for individuals under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal or operational reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by email at shop@skinfind.com or by mail at the details provided below:

SkinFind Ltd
Fig Tree Lodge
Canal Hill
Tiverton
EX16 4JD

Related page: Terms & Conditions